Donate

Privacy Policy

Effective Date: [1/27/2026]

1. Introduction

This Privacy Policy describes how Resident Resources Network (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at https://residentresources.org (the “Site”).

2. Information We Collect

2.1 Comments

When you leave comments on our Site, we collect:

  • The data shown in the comments form
  • Your IP address
  • Your browser user agent string

This information is collected to help with spam detection and site security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to display your profile picture. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible to the public alongside your comment.

2.2 Media Uploads

If you upload images to our Site, please be aware that images may contain embedded location data (EXIF GPS data). Visitors to the Site can download and extract this location data from images. We recommend removing location data before uploading images.

2.3 Cookies

We use cookies to enhance your experience on our Site:

Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

Authentication Cookies: When you visit our login page, we set a temporary cookie to verify your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Login Cookies: When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.

Editor Cookies: If you edit or publish content, an additional cookie is saved in your browser containing only the post ID of the content you edited. This cookie expires after one day.

2.4 Embedded Content

Our Site may include embedded content from other websites (such as videos, images, or articles). Embedded content behaves as if you visited the other website directly. These third-party websites may collect data about you, use cookies, employ third-party tracking, and monitor your interaction with embedded content, particularly if you have an account with them and are logged in.

3. How We Use Your Information

We use the information we collect to:

  • Facilitate communication through comments
  • Prevent spam and maintain site security
  • Provide user authentication and account management
  • Improve user experience on our Site

4. Data Sharing

4.1 Third-Party Services

We share data with the following third-party services:

  • Gravatar: For displaying profile pictures (anonymized email hash only)
  • Spam Detection Services: Visitor comments may be checked through automated spam detection services

4.2 Password Resets

If you request a password reset, your IP address will be included in the reset email for security purposes.

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes.

5. Data Retention

Comments: If you leave a comment, the comment and its metadata are retained indefinitely to facilitate automatic approval of follow-up comments.

User Accounts: For registered users, we store the personal information provided in user profiles. Users can view, edit, or delete their personal information at any time through their account settings (except usernames, which cannot be changed). Website administrators can also view and edit this information.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request an exported file of the personal data we hold about you
  • Rectification: You can edit your personal information through your user profile
  • Erasure: You can request that we erase any personal data we hold about you
  • Portability: You can request to receive your data in a portable format

Please note that data erasure requests do not apply to information we are required to retain for administrative, legal, or security purposes.

To exercise these rights, please contact us at [insert contact email].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, please be aware that no method of transmission over the internet is completely secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Resident Resources Network
160 W. Main Street, Suite 200 New Albany, OH 43054
614.552.5668

Last updated: [1/27/2026]